Now am struck and feeling really disappointed that this phone is not working fine and no one is out there to help in apple. Meanwhile, the broken iPhone 8 is just as water-speckled as it ever was. I just bought a iphone xs that was apple logo every 5s. Can I have some hope of getting this serviced at-least from an unauthorized service center or any first aid I can do about myself? I accidentally dropped my phone in the pool and grabbed it out right away. Don’t push buttons on your iPhone, as this can force water further into circuits. Now, I'm sure, I cannot plug in face ID cable(inside phone) when reset it because it will be apple logo on&off forever. iPhone can frequently restart/crash every few minutes or … Do you think I should clean the logic board before anything else? tell me after this if it is okay or else still you are facing the problem. Working Around Water Damage: Back up your iPhone immediately after turning it back on. Sometimes doing a ‘hard reboot’ will stop the cycle of restarting. That's usually where the damage is occurring. It looked the worst at the top right under all the connectors but it wasn't terrible. Turn your iPhone on and hope for the best. If your pool is a salt pool, that’s a yikes Scoob. We have listed 8 best measures that one should immediately follow after when they have dropped iPhone in water. On newer iPhones, the LCI is located in the same slot as the SIM card. It gets to the white screen with the apple logo for about 7 seconds and then goes black and continues on this cycle. After 12 hours of this, my phone will turn on and constantly restart every 60 seconds on its own so for now it is just powered off. i can then; Iphone 5s keeps rebooting after water damage Thanks For Your Time in going through my post :). That is correct Sachin. Since liquid damage isn't covered by the warranty, it's important to know what to do if you drop your iPhone 7 or 7 Plus in the toilet or another body of water. Sometimes, a software update fixes the problem that’s causing your iPhone to keep restarting or enter a restart loop. APPLE I NEED YOUUU!!!!! Just open it up, see what’s drenched. And an additional problem in your case is the chemicals in the pool. Honestly it looked great inside. I would open it up to see what’s going on. hey good afternoon. Avinash , i have iphone xs max, but it got drenched in Rain, but in sim tray i cant see any Red Indicator, but still am facing same issue as you are facing, i.e. Make sure that your iPhone is dry before opening the SIM tray. Or do you guys think it's more than the battery? But after 5 mins i saw that the phone was restarting in apple logo and did not go past the logo. 2 - The iPhone will boot and function normally when the quad flash/sleep button connector is unplugged. Is my Battery Gone ? I think your phone may need a logic board repair. It happened to me today!My i phone XS max Just got dropped in the pool and it started to show the apple logo then shut then show the apple logo it’s like a loop so just put it in a bag of rice or push the volume button and then the sleep/wake button! My phone now works good, but no Face ID anymore. After researching online, I've tried to put new xs screen without face ID cable plug in. Unfortunately, 80% of the board is covered in shields. Follow the directions in this iPhone troubleshooting guide. I had water damage too... they want to replace the phone however I need to pay $600 for it.... sorry to say it but I think apple is paying their karma right now their stocks are falling down... Hello Avinash Kumar, first of all I would like to apologize for the inconvenience you are experiencing. Have you ever dropped your phone? Hi had took my iPhone X to beach last sunday and due to sudden wave, my iphone X under by tracks got wet, but i took the phone in less than 10 secs and saw that it was working.. Inspect the outside of your iPhone looking for signs of damage. I experienced a similar problem and Apple was no help. You may want to remove both batteries and even the Logic board to inspect it for further water traces. As long as the display isn't damaged around the LEDs, the green line shouldn't expand. You can click on my profile to learn more or search for micro-soldering repair on Google. Once it boots back up, you can enable any of the features that you like again. If your iPhone 7 keeps restarting, take these steps to fix it: . I had given my phone to a third party technician who is renowned in my locality. I seriously love it and I do not mind using it without a face ID or that single pixel of green line. Avinash™ Kumar. The battery looked brand new/fine. So, now it’s dead. IMHO, you have done as much as you could and you need to seek professional help. Avinash™ Kumar. Either the LCD is damaged from the water or the backlight circuit on the logic board is dead. it was working absolutely fine just that the speakers were sounding muffled. As per their estimation, it would cost 20000 INR (Arnd 300 USD) to service the mobile if at all they make Face ID and display line fixed. Worked ok for a while then flashing logo but I also got battery flat icon and plug into pc to restore after I left it charging for hours and had switched the charger on/off few times, i was on holiday so pc shop opened it, no water and gave up repair, I did notice that when charging my iPhone area below the camera was burning hot, And when it switched on the keypad didn’t work until I removed the screen protector. i go to the "my files" , "sdcard", "downloads" icons. I just need to figure out what's wrong. It could be just the battery but that is unlikely. as others have suggested i have kept my phone in a rice bag for demoisturizing . After a thorough inspection, connect all of the connections, and then the battery connections. To hard restart iOS device, for iPhone 6 and earlier, press "Power" and "Home" buttons at the same time and keep holding them until Apple logo appears. Avinash™ Kumar, I attest to having these problems also. So, I've tried turn off, plug in face id cable, the phone was apple logo keep off and on like before. If an update is available, install it. Read more 9 Solutions To Fix iPhone X Keep Restarting Itself If your iPhone X/XS/XS Max/XR keeps restarting, try to reset all the settings of … I read this: Electronics Water Damage. If the iPhone water damage has gone a little too far, then just drying it … Vincent H. Frey. Did you inspect the water damage indicators on the board? I opened up the phone, but couldn’t see any signs of moisture in the main part of the case, so I focused on the button switches themselves, I used a syringe to drop little droplets of isopropyl into the volume buttons and sleep/wake button while pressing them in and out. If all of this has failed to work and your iPhone keeps restarting, then you can erase all of your content and settings. Thank You Alec :). Force Restart Your iPhone. Bootstrap method ftw! Can I have some of your advice on what to do? Sometimes you may be able to get the phone to boot by unplugging the front and / or rear camera ribbon cables from the logic board. Definitely. later when I got home I decided to charge my phone and now the apple logo comes on then the phone goes off into a green and black screen, Wish I said this before it happened to you. It’s important to note that if the iPhone keeps rebooting after water damage has occurred to the device, then the Apple Care warranty is voided. If not, I think I will try a new battery next... after that, a new screen. Accessibility, Open your phone and remove the logic board (. As per his diagnosis for 3 days, he said he was able to boot the phone by Changing the battery and battery flex. My phone now works good, but no Face ID anymore. I've tried mode reset for it, but in my laptop said "error code 4013". To check if any software updates are available, go to Settings -> General -> Software Update. 10/17/2018 by Let us Fix Your Water Damaged iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max. iPhone keeps restarting every few minutes; iPhone restarting loop after water damage; If you are facing this problem then keep reading. @cosmic990, I had this problem, i let it sit and die for like a week and eventually i was like well lets try it and it turned on, © 2020 iFixit — Licensed under Creative Commons — Privacy — Will update when I take it off…, 1 - the volume buttons are not shorted, just the sleep button is. But after set it up like new phone, Face ID is no working anymore. Everything is working fine, but my volume buttons and sleep/wake are being shorted somehow. Accessibility, directions in this iPhone troubleshooting guide. Fix iPhone Keeps Restarting Itself Due to Software Issue #1 Force Restart Your iPhone You can force restart iPhone to stop all background processes and solve keeps restarting problem. Since the flash and sleep button are on the same circuit, and the phone functions normally without the circuit attached, I think this module might be shot. They very first solution is that you must simply reboot … Fortunately, my macbook can restores and make it work again. Yingjian Pan. Avinash™ Kumar. How To Check For iPhone Water Damage. If that is the case then this seems like a manufacturing problem to me? What is the problem here? Unstable driver: When any driver on the iPhone is unstable due to damage to the internal system of the phone, it may also cause the iPhone 6 keeps rebooting. iPhone 7 Restarting Fix. I will take out the logic board and clean it soon. Hardware issues : When the iPhone encounters a drop or water damage, a hardware component failure (such as a power button failure) can also cause the iPhone to continue to restart. Option 1: Force a Restart. To force restart your iPhone 7, hold down the On button and the Volume Down button at the same time. Since the sleep button is shorted, iOS didn’t know how to respond to the volume button being pressed (probably thought I was trying to hard reset, ergo did not change volume like it normally would). Step 3 If it is white, it means that your iPhone is not damaged by water, but you still need to dry it up. (Pronounced the same as "iPhone 10."). i travel this week and my phone isn’t working and i have calls that need to be taken, messages that need to be replied too come on now apple. Many shops have a no fix/no fee policy so you don't have to spend money to find out if the phone is fixable or not. 06/06/2019 by (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). What Causes iPhone to Restart itself? I was able to take out the logic board and clean it as well as all the connectors. If the device appears to power up but behaves erratically, then use a tool like 3uTools to flash the firmware as it may be corrupted. Your on the right track...try a battery and screen. But what the !&&* is apple doing in all this, for this we spend our 1 lac or more, why are they advertise about the ip 68 rating, as it works in water in 2 meters for 30 min??? Additionally, when iPhone X was turning on and off it has became sooo hot, that i couldn’t even touch it. That leaves only hardware as the culprit, which means your iPhone probably needs a physical repair. Apple logo keeps rebooting after water damage. So check if there is a hardware issue with your iPhone. It is currently under a blow dryer with medium heat. my phone fell in the pool and I immediately brought it out. So angry with Apple for false claims and feature descriptions! I am experiencing similar problem. After opening it up, I did notice that there was corrosion. Now the phone still does the same thing where it goes to the apple logo for 7 seconds and then goes off but now the screen is SUPER dim... like almost black that I could barely notice the apple logo. Another note: The phone does have a light yellow diagonal line through it when I get to that white screen with the apple logo. Remove its SIM card But after set it up like new phone, Face ID is no working anymore. If one of the stickers are red it means it has been in contact with liquid. I completely hard reset the phone and took the phone to Apple care as it was under warranty. A professional repair shop that does water damage repair may be able to recover your phone or the data because they have access to pro-level ultrasonic baths and specialized cleaners as well as the skills to troubleshoot your board. I hope this helps. Don’t mistake this step with “take the whole darn phone apart”! The logic board is currently drying and I am planning to reassemble the phone tomorrow since I don't have time to do it tonight. I hope that you are able to find a solution, and if you do not feel comfortable doing the service yourself, you can always find a 3rd party repair tech to do this work for you, just know that there is no guarantee. The water is inside the phone, on the logic board and under the shields, even under the IC's. I've tried mode reset for it, but in my laptop said "error code 4013". It may not be cost effective to repair the phone if the screen also has to be replaced but it may be worthwhile to recover the data. And if possible, make an appointment with the Genius Bar and get help at your local Apple Store. Also I hope you have at least made sure to check the screen connectors and battery connector for liquid damage. In this this guide I have explained why iPhone X keeps restarting itself and solution to fix iPhone X keeps restarting itself issue. Step 8. It could be just the battery but that is unlikely. The reason for this is because the warranty will repair any damages at no cost to you. I just opened up my phone and saw no corrosion. It’s important to note that if the iPhone 7 or iPhone 7 Plus keeps restarting after water damage, then the Apple Care warranty is voided. Model A1865, A1901. Make sure that the charging port is clear of any moisture, and plug the device into power. You see that iPhone turns ON but sooner it gets turned OFF after just about 25-35 seconds? Otherwise, get working! Best of luck. If it’s all over the phone, you might want to scrap the entire phone. The real problem is the mineral deposits that can cause short circuits or corrosion as the water eventually evaporates. Minho, I have just finished putting the logic board back in. Inspect Your iPhone for Physical Damage. Did not even get submerged or anything. It will take a few moments for the device to reset and then restart. Salt will destroy your phone, if it hasn’t already. Apple support told me that it should be fine after only 5 hours of drying out, and after 12 it is still shot. Reset All Settings. If not better get it claimed for a new replacement. phone boots with apple logo for 5 seconds and then a blank black screen. Since the water has chlorine or salt or both, it will probably corrode differently that just pure water (pool water with 40+ ppm of chlorine vs. tap with only 1- ppm). If you dont find a red patch... all good that you can claim a new phone saying that your phone is having probs.... 07/14/2019 by Apple won’t cover it in their Limited Warranty unfortunately. Were you able to get the data back after you fixed it??? It's keeps rebooting. Tyler DeBois, Accardo990 Disassemble the water damaged phone. Thank you so much Alec for your response. (Apple logo comes for 5 secs and then a blank screen for 5 secs and so on). Most of the videos explaining the product durability is all faked up by the company itself giving a mindset for the consumers that the reviews are real. they are currently working to find the schema for the Face ID of my device to make it work. Inspect both sides of the board. It was kind of working afterwards but the volume was glitching and there were grey lines across my screen. If a liquid other than water splashes on your iPhone, rinse the affected area with tap water. The water is inside the phone, on the logic board and under the shields, even under the IC's. Step 2 Look at inside the SIM slot using a flashlight to see if the indicator turns from white to red. Yesterday me and my family were visiting one island, I wanted to make some videos underwater, then i faced the same problem as you did. Use 99.5% isopropyl alcohol and a Q-tip to carefully clean the contacts of any water and possible corrosion. There are a few stickers located on top of the board, usually one near the sim card tray area and the top of the logic board as you see it's a vertical oval white sticker. After that, I would strongly suggest you have a pro look at it if you want to save the phone or recover the data. Inspect the logic board, especially around the connectors and look for corrosion. I didn't look under the shields though. The green line however, is damage to the display, and can't be fixed without a new display, where you lose the face ID ability. Put your board in a container with >90% isopropyl alcohol and let it sit for a while. But still the display has a green line which is not tat visible and the Face ID is not working. Backing … Identifiable by the model numbers A1549, A1586, and A1589. Next you will want to locate and standing water droplets and use a micro fiber cloth to dry them. He dropped it in water, or moisture got inside, so corrosion may be the culprit to the issue. Please let me know if you have any more advice. Well, you don’t have to worry about it anymore. Released November 4, 2017. So how can we convince apple not to make those false information??? Resist the temptation to pop it to let the gas out. Reboot/Force Restart Your iPhone 8/8 Plus. I let the phone dry out for a few days and tried to turn it on. Use a soft brush, like a toothbrush and lightly brush away any corrosion you see. I was in the same boat where my phone wasn’t actually as water proof as they said it was. Since you don't mind not having Face ID, it is good to consider a replacement screen. On older models of the iPhone (4s and earlier), you’ll find LCIs in the headphone jack, charging port, or both. Many average iPhone users often ask us what to do next after damaging the hardware of the device. Turn off Setting In Notifications. Leaving the power on the device accelerates the process. And what should I do now? But after 5 mins i saw that the phone was restarting in apple logo and did not go past the logo. Terms — 01/07/2019 by Hopefully it turns on! I powered it off and let it dry in front of the fan with the SIM card out. Working properly, the LCI is located in the same as `` iPhone 10. `` ) corrosion! 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2020 iphone keeps restarting after water damage